Refund and Returns Policy

Refunds & Returns Policy for Gaming Gaze Guardians

Our Commitment to Satisfaction At Gaming Gaze Guardians, we strive to deliver products that enhance your gaming experience. If you’re not satisfied with your purchase, we’re committed to making it right.

Return Process

  • To start a return, contact us within 30 days of receiving your product.
  • Email us at [email protected] with your order number and reason for the return.
  • We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.

Conditions for Return

  • Returned items must be in their original, unused condition, and include all original packaging.
  • Proof of purchase is required for all returns.

Non-returnable Items Please note that certain items are not eligible for return, such as:

  • Personalized or customized items
  • Products marked as final sale or “non-returnable” at the time of purchase

Return Shipping

  • Customers are responsible for return shipping costs.
  • We recommend using a trackable shipping service. Gaming Gaze Guardians is not responsible for items lost in transit.

Restocking Fee

  • A restocking fee of 10% may apply to returned items. This fee covers the inspection, testing, and repackaging of returned products.

Refunds

  • Once your return is received and inspected, we’ll send you an email to notify you of the approval or rejection of your refund.
  • Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, typically within 7-10 business days.

Exchanges

  • If you need to exchange an item for the same item in a different size or color, send us an email at [email protected] and send your item to: 217 North Bast Street.
  • Exchange shipping costs are the responsibility of the customer.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately. We will cover all shipping costs and offer you a replacement or refund.

Contact Us If you have any questions about our Refunds & Returns Policy, please contact us at:

Policy Amendments We reserve the right to amend this policy at any time. All changes will be posted on this page and effective immediately.

Thank you for choosing Gaming Gaze Guardians for your gaming needs.